IT Support Engineer

IGL Group

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Job Context

  • Need to know how to set up CCTV cameras (HD and IP) Indoor or Outdoor Work, Access Control, Computer Servicing, and Customer Communication.
  • Office Dhanmondi but Work Location Anywhere in Bangladesh in

Job Responsibilities

  • Need to know how to set up CCTV/IP Camera & Access Control.
  • Computer Hardware Servicing,
  • Ensure customer satisfaction with your services and communication commitment
  • The job responsibilities of an IT Support Engineer can vary depending on the organization and its specific needs, but generally, they involve providing technical assistance and support to users within the organization. Here are some common job responsibilities of an IT Support Engineer:
  • Help Desk Support: Respond to user inquiries and technical issues through various communication channels such as phone, email, or chat. Provide timely and effective solutions to problems and address user concerns.
  • Troubleshooting: Diagnose and resolve hardware and software issues that users encounter. This may involve identifying the root causes of problems and applying appropriate solutions.
  • Installation and Configuration: Install, configure, and update hardware and software components such as computers, printers, operating systems, and applications. Ensure proper setup and functionality.
  • User Training: Provide training to users on how to use software applications, hardware devices, and IT tools effectively. Help users understand best practices and troubleshoot basic problems on their own.
  • Maintenance: Perform routine maintenance tasks such as system updates, patches, and security checks to ensure the infrastructure’s stability, security, and optimal performance.
  • Network Support: Assist in maintaining the organization’s network infrastructure. Troubleshoot network connectivity issues, set up network devices, and help manage network resources.
  • Data Backup and Recovery: Implement and monitor data backup strategies to ensure data integrity and disaster recovery capabilities. Assist in data recovery efforts when necessary.

Employment Status


Educational Requirements

  • Diploma in Computer in Computer Science, Bachelor of Science (BSc) in Computer Science, Diploma in Electrical
  • Any University. but Diploma in Computer/Electrical/Electronics Mandatory
  • Training/Trade Course: networking, computer servicing, CCTV camera
  • Skills Required: Access Control, CCTV Maintaining, Computer Engineering, computer servicing, Customer Service, IT Support Service, software support

Additional Requirements

  • Age 20 to 30 years
  • Both males and third genders are allowed to apply
  • All Work Done By You, No Helping Hand will Provide any support when the project is small.

Job Location



Compensation & Other Benefits

  • T/A, Mobile bill, Credit card, Performance bonus, Profit share, Pension policy, Tour allowance, Medical allowance, Insurance
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Job Source Online Job Posting.

Read Before Apply

Please Don’t apply if you are not a Diploma Holder ( Computer/Electrical)

Applicants are encouraged to submit a Video Resume.

Learn more about video resume

*A photograph must be enclosed with the resume.

Apply Procedures


Send your CV to or
Email your CV from MY BDJOBS account.

Application Deadline: 25 Sep 2023

Published On

26 Aug 2023

Company Information

IGL GroupAddress: House # 33 (4th Floor), Road # 4, Dhanmondi, DhakaBusiness: This is a website development & software company also
>> Software Development
>> ERP Solution
>> CCTV Camera

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